Best and Worst Renters Insurance Companies


Looking for the best renters insurance companies? There’s no shortage of insurers selling this inexpensive — yet very important — policy.

In this article, we’ll take a look at who does a great job satisfying customers and claims — and who you should avoid.

Best Renters Insurance: Here’s Who to Shop and Who Flops

Renters insurance a necessity, but not all renters are willing to purchase it.

“Renters insurance can cost as little as $15 per month,” money expert Clark Howard says. “But it will cover your belongings in the event of theft, fire and other disasters.”

Here’s a look at who does a good job offering the best renters insurance:

Top 10 Best Renters Insurance Companies

Each year, J.D. Power breaks out a segment on renters insurance in its annual U.S. Home Insurance Study. The study ranks carriers on five factors:

  • Customer interactions with the company
  • Policy offerings
  • Price
  • Billing process and policy info
  • Claims satisfaction

Two insurers dominated the listings this year.

Lemonade clinches the top spot at 866 on J.D. Power’s propriety 1,000-point scale.

Meanwhile, Erie Insurance is close behind in second place with an 865.

USAA, meanwhile, scored even higher than Lemonade and Erie with an estimated 888.

Unfortunately, the services USAA offers are typically only available to three kinds of people: People currently in the military, honorably discharged veterans or others who are affiliated through direct family ties. Therefore, the insurer was not considered rank-eligible.


Here’s the full list of top renters insurance companies:

Erie Insurance865
Segment Average842
American Family840
Auto Club of Southern California Insurance Group837
State Farm836
ASI Progressive835
Liberty Mutual825

* Not rank eligible because of limitations on membership qualifications.

Worst Renters Insurance Companies

J.D. Power’s study is based on responses from nearly 12,000 people via online interviews conducted in June-July 2020. After culling all the responses, these are the three worst-performing companies for renters insurance:

  • CSAA Insurance Group (805)
  • Travelers (807)
  • The Hartford (824)

Final Thought

Too often, renters think the landlord is responsible for damage to their belongings. But that’s not the case — except in very limited circumstances that can be difficult to prove.

So, you’re on the hook if your belongings are stolen, damaged or destroyed in a fire. That’s where renters insurance comes in handy.

If you want to get a complete understanding of what the best renters insurance policies cover, see our piece on Things to Know Before You Buy Renters Insurance.

Meanwhile, when you’re ready to start shopping for this coverage, Clark recommends that you begin by getting quotes from the same carrier that writes your auto policy. You can see a list of the best auto insurance carriers here.

Never just go with the coverage that’s offered through your property management company, though, because it’s often overpriced; you’ve got to do your own shopping around first.

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